Don't give in to pressure selling

After reports of a mobility dealer using aggressive selling tactics, Mangar International has offered advice to people wishing to buy a mobility or healthcare product, such as a bath lift or pillow lift.

Having the right equipment to help with daily living can help many people stay independent in their own homes, but equipment can be expensive so it's important to make the right decision.

Mangar International's Managing Director, Andrew Barker, said: "There are a few simple ways you can make sure you choose the right equipment from a reputable company;

1. Carry out some research into the company before you contact them. A company who is a member of the British Healthcare Trades Association (BHTA) should abide by its code of conduct which has strict rules in place to protect consumers.
2. Never deal with a company that uses door to door, or cold call selling.
3. Make sure you get a price upfront, over the telephone, and compare that price to a couple of other suppliers.
4. Most companies offer free no obligation demonstrations to make sure the equipment is right for you. This is important as it gives you a valuable chance to try before you buy.
5. Never feel pressured to sign an order on the spot. Ask the representative to leave you with a quote, you can then call their head office in your own time once you've made your decision.
6. If you feel you have been subjected to aggressive sales tactics inform Trading Standards by calling 08454 04 05 06.

It is also possible to try out equipment at an independent Living Centre which have a range of products and occupational therapists on hand to give impartial advice. To find your nearest Independent Living Centre click here.